At Commercial Service & Maintenance, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.
Commercial Service & Maintenance will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
Information We Collect:
- Personal Information: We may collect personal information such as names, email addresses, phone numbers, and addresses when voluntarily submitted by users through contact forms or other means.
- Usage Data: We may collect non-personal information about users' interactions with our website, including IP addresses, browser types, device information, and browsing patterns, to improve our services and user experience.
- Commercial Service and Maintanance will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
Use of Information:
- We use personal information provided by users to respond to inquiries, process requests, and provide requested services.
- Non-personal information may be used to analyze trends, administer the website, track user movements, and gather demographic information for internal purposes.
Data Security:
- We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of users' personal information.
- However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies:
- We may use cookies and similar tracking technologies to enhance user experience, analyze website usage, and personalize content and advertisements.
- However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services:
- We may use third-party service providers to assist with website operations, analytics, and marketing efforts. These providers may have access to users' personal information as needed to perform their functions but are obligated not to disclose or use it for any other purpose.
- Users can adjust their browser settings to refuse cookies or alert them when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of the website.
Changes to this Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of any changes by posting the revised policy on this page.
- It is the users' responsibility to review this Privacy Policy periodically for any updates.
Contact Us:
- We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of any changes by posting the revised policy on this page.
- If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 865-453-1616.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
